Key Responsibilities

• Greet and assist customers in a professional and friendly manner

• Promote and sell products to walk-in customers

• Provide accurate product information and recommendations

• Achieve daily, weekly, and monthly sales targets

• Maintain proper product display and store cleanliness

• Handle basic sales transactions, invoicing, and receipts

• Resolve customer queries and escalate issues when necessary

• Participate in stock counts and support inventory management

• Maintain knowledge of current promotions and pricing

Qualifications & Experience

• Minimum KCSE Certificate; additional training in sales or customer service is an advantage

• At least 1–2 years’ experience in retail or in-store sales

• Strong communication and interpersonal skills

• Customer-focused with a positive attitude

• Ability to work flexible hours, including weekends and public holidays

• Basic computer skills (POS systems experience is an advantage)