Key Responsibilities

• Coordinate and process sales orders accurately and in a timely manner

• Act as the link between sales, procurement, logistics, and finance teams

• Monitor order fulfillment, delivery schedules, and customer confirmations

• Maintain accurate sales records, reports, and performance dashboards

• Support pricing, quotations, and contract administration

• Track stock availability in collaboration with operations and warehouse teams

• Identify process gaps and recommend improvements to enhance sales efficiency

• Handle customer queries related to orders, deliveries, and documentation

• Support sales forecasting and planning activities

Qualifications & Experience

• Diploma or Bachelor’s degree in Business Administration, Sales, Supply Chain, or a related field

• At least 2–4 years’ experience in sales operations, sales administration, or supply chain support

• Experience working with fresh produce, FMCG, or agribusiness is an added advantage

• Strong understanding of sales processes and order management

• Proficiency in MS Excel and sales/ERP systems

• Excellent coordination, communication, and organizational skills

• High attention to detail and ability to work under pressure