Key Responsibilities
- Manage key customer accounts from initial engagement through to order fulfilment and ongoing relationship management.
- Identify, develop and maintain strong relationships with existing and potential customers.
- Market and sell Quarry products to existing and prospective customers.
- Develop new business opportunities and actively grow the customer base.
- Conduct regular customer visits and understand customers’ requirements and purchasing patterns.
- Follow up on quotations, orders, deliveries, payments and customer feedback.
- Ensure customers receive timely and professional service.
- Monitor competitors, market trends and pricing within the quarry products market.
- Develop and maintain a strong sales pipeline to support achievement of monthly and annual targets.
- Work closely with the Quarry, Logistics, Weighbridge and Finance teams to ensure smooth order fulfilment.
- Prepare regular sales and account management reports.
- Take ownership of agreed sales targets and actively pursue opportunities to exceed them.
Key Requirements
- Female candidate required.
- Diploma or Degree in Sales, Marketing, Business Administration, Commerce or a related field.
- Proven experience in sales, key account management or business development, preferably in quarry products, construction materials, aggregates, concrete or a related industry.
- Strong knowledge of the Western Nairobi market and established customer networks will be an added advantage.
- Must be aggressive, ambitious, energetic and results-oriented, with a strong “go-getter” attitude.
- Excellent communication, negotiation and customer relationship management skills.
- Ability to identify and convert new business opportunities.
- Must possess a valid driving licence and have several years of driving experience.
- Ability to work independently, make customer visits and actively pursue sales opportunities.
- Must be target-driven and comfortable working in a performance-based environment.
- Although the quarry is located in Mai Mahiu, the successful candidate will primarily focus on developing and managing customers in the Western part of Nairobi and surrounding markets.