Location: Kenya
Job Type: Full-Time
Industry: Retail / Sales

Job Overview

Powervision Consultancy is recruiting for a Sales Manager – Retail to lead sales operations and drive business growth within a retail environment.

The successful candidate will be responsible for developing and implementing sales strategies, managing the sales team, achieving revenue targets, strengthening customer relationships, and identifying opportunities to increase sales.

The ideal candidate should have strong retail experience, proven sales management skills, excellent leadership abilities, and a demonstrated ability to achieve business targets.

Key Responsibilities

• Develop and implement effective retail sales strategies to achieve business objectives.
• Lead, supervise, and motivate the sales team to achieve individual and team sales targets.
• Set sales targets and monitor performance against agreed objectives.
• Track daily, weekly, and monthly sales performance.
• Identify opportunities to increase sales, revenue, and customer retention.
• Build and maintain strong relationships with customers.
• Ensure excellent customer service throughout the sales process.
• Monitor customer needs, preferences, and purchasing trends.
• Identify new business opportunities and potential revenue streams.
• Support sales promotions and marketing campaigns aimed at increasing revenue.
• Monitor competitor activities and market trends.
• Ensure products are effectively presented and promoted within the retail environment.
• Coach and mentor sales staff to improve their performance.
• Conduct regular sales meetings and performance reviews.
• Prepare accurate sales reports and provide regular updates to management.
• Analyse sales performance and recommend appropriate corrective actions.
• Handle escalated customer issues and ensure timely resolution.
• Work closely with other departments to support smooth retail operations.
• Ensure company sales policies and procedures are followed.

Qualifications and Requirements

• Bachelor’s Degree in Business Administration, Marketing, Hospitality, or a related field.
• Minimum 5 years of retail experience.
• At least 3 years of experience in a sales management or supervisory role.
• Proven experience managing and leading a sales team.
• Demonstrated ability to achieve sales targets and revenue objectives.
• Strong understanding of retail sales operations and customer service.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management abilities.
• Good analytical and problem-solving skills.
• Strong customer relationship management skills.
• Ability to work effectively in a target-driven environment.
• Proficiency in Microsoft Office and relevant sales management systems.

Key Skills

• Retail Sales Management
• Sales Strategy
• Team Leadership
• Customer Relationship Management
• Business Development
• Sales Target Management
• Performance Management
• Negotiation
• Customer Service
• Market Analysis
• Sales Reporting

What We Are Looking For

We are looking for a results-oriented Sales Manager – Retail who can lead a sales team, improve customer engagement, increase revenue, and contribute to sustainable business growth.

The successful candidate should be commercially focused, organized, customer-oriented, and confident in managing people and sales performance.

How to Apply

Interested and qualified candidates should send their updated CV to:

jobs@powervision.co.ke

Use “Sales Manager – Retail” as the subject of your email.

Only shortlisted candidates will be contacted.